Wednesday, August 18, 2010

What should i do about a bad virus if i...?

dont have the disks that came with the computer....or a windows xp disk to do a fresh installation. ive tried scanning with AVG antivirus and AdAware Se, both free editions b/c thats all i can use right now. anymore maybe better free virus scanners or security suites? [im asking instead of googling it because i want to know from people's experience.]



Thankyou for your answers in advance...



Bri



What should i do about a bad virus if i...?downloads



Scan again with both your programs in safe mode and try and attempt removalagain.



In general, Windows does not allow the deletion of files when they are in use. However, Safe Mode will only load a minimum amount of drivers and services to run Windows, giving removal a better chance. Scan again and attempt to delete while your computer is in safe mode.



To access Safe Mode, reboot then repeatedly press the F8 key at the first screen. The screen will look strange, but don't panic. This is normal in Safe Mode.



When finished removing those pests, reboot again to return to normal mode.



What should i do about a bad virus if i...?house call



Zonealarm
You can change to safe mode which is for when you have a virus, and you can't get rid of it. If you have to you can reformat your computer.
I would suggest that you try to do a System Restore and see if that helps you.

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